UNIQUE SLANT. POSITIVE RESULTS.
Real-Time Events business approach fosters a distinctive Client - Employee working relationship that is different from traditional third party meeting planning.
Skin in the Game
All service providers engaged in a Real-Time project are seasoned professionals motivated by an entrepreneurial spirit that puts a premium on client satisfaction. We break the traditional employer-employee model by engaging independent contractors and small “Boutique” businesses with a proven track record of superior client service and knowledge within their areas of expertise.
Our frictionless business relationships empower our service partners to own their areas of responsibility while encouraging the development of strong personal relationships with Real-Time Events clients. Direct accountability assures a “start to finish” investment in client success by all human resources brought to bear on an event without the high turnover in personnel that can occur with other service providers that employ non-vested personnel to your project.
Our common goal is a personal stake in the client's success.
A Real Dream Team
Real-Time Events will hand-pick a unique team of service providers to work on your project. We will help guide and make recommendations based on our understanding of your event and the track record of the service providers best suited to meet your unique needs.
Your Real Dream Team, Your Choice
Real-Time Events consults with its clients from beginning to end to assure that high quality, appropriate service levels are being met.
Since we put a premium on the personal comfort level of all engaged parties, we strongly believe that before one forms alliances to do event battle, establishing mutual compatibility and trust is crucial. From first contact to the fulfillment of all contracted services, Real-Time Events consults with its clients on its choices.
We therefore encourage clients to conduct individual meetings and interviews with each recommended service provider prior to committing to each resource. This eliminates the “by the numbers” resource allocation process that often occurs in larger companies without regard to the ability of the team assembled to work effectively together.
Stability
Real-Time events’ hiring philosophy creates a turnover-free environment for the entire life cycle of your event. This eliminates unexpected departures and the need to break in new team members at critical junctures of a project.
Fewer Events, Greater Focus
Many large service providers overload their staff with more projects than they can reasonably manage effectively, causing service levels to suffer in the form of glitches, oversights and a general lack of attention to client needs. This unrewarding human environment creates high turnover rates, burnout and sub-par service levels. Unfortunately, this is becoming more prevalent in the industry as smaller organizations are being consolidated into larger entities.
Real-Time Events is strongly committed to a managed workload for all its human resources that allow them to focus on fewer events, provide superior levels of service, and a balanced lifestyle that prevents burnout.
Seamless Networking & Intercommunication
Real-Time Events is the conduit for all communications between service providers and clients, removing the traditional challenges involved in working with multiple vendors on one project. We support one central database containing all the pertinent resources required to perform and share event work that is accessible to everyone working on your event. With Real-Time Events acting as the facilitator, multiple, disparate human resources can now work together as cyber-office mates.
WingateWeb, Cutting-Edge Event Technology Partner
Real-Time Events’ technology partner, WingateWeb, brings true cutting-edge technology to bear on all facets of the event management experience. For our clients who employ this technology, Real-Time Events personnel are certified in the use of the product and can add value to its services by functioning as project managers, technical liaisons and/or system consultants on the use of the system.
The Best of Both Worlds
The Real-Time Events business model provides clients with the best of both worlds: often superior resources than large service providers can offer with the intimacy and stability of a loyal, client-focused Boutique business.
True Partnering, the Real-Time Events formula for successful events.
