ATTENDEE REGISTRATION
Real-Time Events is a strategic business partner with WingateWeb to provide its clients with cutting-edge technology solutions to service all aspects of event planning.
WingateWeb Events offers one of the strongest, most streamlined registration processes and walk-up registration systems in the industry. RTE can work within a client’s preferred system or facilitate a migration to WingateWeb-driven technology. In either case, Real-Time Events provides the following registration services:
- Client consultation to determine the best registration solution based on your unique needs.
- Cooperative effort with event management and housing managers to implement an ideal hotel reservation process for attendees, integrating the best practices from the client's past experience and the Real-Time Event staff's suggestions on possible improvements.
- Process & manage all attendee registration forms received into the registration system.
- Dedicate resources to process and manage VIP's, speakers, committee members, analysts and any other special registrants coming to your event.
- Coordinate a seamless process with the Billing Manager to track payments made to ensure registrants have paid in full and all monies are received.
- Work with event managers on registration web site development and enhancements.
- Comparison check of incomplete registrations to maintain a clean, accurate attendee database.
- Work directly with event group managers to assure accurate registrations are made, enact changes and assist with billing arrangements, payments and reimbursements.
- Work directly with name badge service provider to ensure all registrations have been submitted for badge fulfillment.
- Produce and inventory all badge fulfillment materials (badge holders, lanyards, bar codes).
- Produce and inventory any special materials going to select attendees (agenda booklets, drink coupons, etc.).
- Pre-stuff registration materials for attendee's on-site pickup as determined by client.
- Manage shipment of all registration materials for on-site distribution.
- Onsite Registration Management will oversee all aspects of the on-site registration process:
- Hire, train and manage local temp staff for Registration Area assistance.
- Hire, train and manage bag stuffers.
- Ensure all necessary materials are available at registration desks.
- Estimate shipping charges and report same to event management.
- Be available to consult with event management for the life cycle of the project on any contracted Registration service.
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